Elegance and Functionality in Closet

At Aksesuar Design, we specialize in turning your Closet dreams into reality with unparalleled elegance and attention to detail. Whether you envision a sleek, modern Closet or a classic, timeless space, our team is here to bring your vision to life.

PROCESS

1
Customer Inquiry

Contact: Customers reach out via website form, phone, or email with inquiries about products or services.
Initial Response
: Customer service responds within 24 hours to acknowledge the inquiry and gather further details about the customer's needs.

2
Consultation and Product Selection

Consultation Booking: Schedule a consultation with our design team, either virtually or in-person.
Needs Assessment:
Discuss the customer’s style preferences, space requirements, and budget.
Product Recommendations:
Present suitable options along with customization possibilities.

3
Customization and Quotation

Customization Details: Finalize materials, finishes, and configurations based on customer preferences.
Quotation: Provide a detailed quotation, including costs for products, customization, and estimated delivery timelines. Approval: Customer reviews and approves the quotation, making any necessary adjustments.

4
Order Placement

Order Confirmation: Customer places the order with a sales representative.
Order Acknowledgement:
An order confirmation email is sent, detailing the order summary and expected delivery date.

5
Production and Quality Assurance

Production Scheduling: The order is scheduled for production, with all custom specifications noted.
Quality Control: Rigorous quality checks are performed at various stages of production.

6
Shipping and Delivery

Shipping Notification: Customers receive a notification with tracking details once the order is shipped.
Delivery: Orders are delivered within the specified timeframes.

7
Installation Services (Optional)

Scheduling: Arrange for professional installation if the service is selected.
Installation:
Our expert team installs the products at the customer’s location, ensuring perfect fit and finish.
Completion: The installation team verifies customer satisfaction before completing the service.

8
Post-Purchase Support

Follow-Up: Team follows up to ensure the customer is satisfied with their purchase and experience.
Warranty Information:
Customers are reminded of the 3-year warranty and provided with contact information for any future support.

Dealership Inquiries 

Initial Contact

Potential dealers express interest via our dealership inquiry form.

Application Process

Dealers complete and submit the application form for evaluation.

Review and Approval

Avaluxury reviews the application and approves qualified partners.

Dealer Support

Approved dealers receive comprehensive support, including marketing materials, product training, and ongoing assistance.

High-Quality Products
Customizable Options
Expert Design Services
High-Quality Products
Customizable Options
High-Quality Products
Customizable Options
Expert Design Services
High-Quality Products
Customizable Options

Awards & Recognition