Free Design Consultation
KITCHENS | BATHROOMS | CLOSETS
We specialize in transforming kitchens, bathrooms, and closets into beautiful and functional spaces. Our comprehensive services cover every aspect of your renovation project, from initial design to supplying high-quality products. Whether you need just the design or a complete installation, our team is equipped to handle all your needs with precision and care. Let us help you create the perfect space that meets your style and functionality requirements.
TURN-KEY PROJECTS
Our turn-key projects offer a seamless and stress-free experience for homeowners looking to renovate their entire house or construct a custom one. We handle everything from A-Z, including design, supply, and installation of all elements. With our expertise, we ensure that every detail is meticulously planned and executed, delivering a fully finished and beautifully furnished home ready for you to move in and enjoy. Trust us to manage your project from start to finish, providing exceptional quality and service every step of the way.
PROCESS
Customer Inquiry
Contact: Customers reach out via website form, phone, or email with inquiries about products or services.
Initial Response: Customer service responds within 24 hours to acknowledge the inquiry and gather further details about the customer's needs.
Consultation and Product Selection
Consultation Booking: Schedule a consultation with our design team, either virtually or in-person.
Needs Assessment: Discuss the customer’s style preferences, space requirements, and budget.
Product Recommendations: Present suitable options along with customization possibilities.
Customization and Quotation
Customization Details: Finalize materials, finishes, and configurations based on customer preferences.
Quotation: Provide a detailed quotation, including costs for products, customization, and estimated delivery timelines. Approval: Customer reviews and approves the quotation, making any necessary adjustments.
Order Placement
Order Confirmation: Customer places the order with a sales representative.
Order Acknowledgement: An order confirmation email is sent, detailing the order summary and expected delivery date.
Production and Quality Assurance
Production Scheduling: The order is scheduled for production, with all custom specifications noted.
Quality Control: Rigorous quality checks are performed at various stages of production.
Shipping and Delivery
Shipping Notification: Customers receive a notification with tracking details once the order is shipped.
Delivery: Orders are delivered within the specified timeframes.
Installation Services (Optional)
Scheduling: Arrange for professional installation if the service is selected.
Installation: Our expert team installs the products at the customer’s location, ensuring perfect fit and finish.
Completion: The installation team verifies customer satisfaction before completing the service.
Post-Purchase Support
Follow-Up: Team follows up to ensure the customer is satisfied with their purchase and experience.
Warranty Information: Customers are reminded of the 3-year warranty and provided with contact information for any future support.
Dealership Inquiries
Initial Contact
Potential dealers express interest via our dealership inquiry form.
Application Process
Dealers complete and submit the application form for evaluation.
Review and Approval
Avaluxury reviews the application and approves qualified partners.
Dealer Support
Approved dealers receive comprehensive support, including marketing materials, product training, and ongoing assistance.